The UE error code on a Kenmore washer (common on LG-platform Kenmore models) means the load is unbalanced. The washer’s sensors detected that the laundry inside the drum is distributed unevenly, causing excessive vibration during the spin cycle. To prevent damage to the drum bearings and cabinet, the washer stops and displays UE.
Causes of the UE Error
- Single large heavy item (comforter, jeans, towels) in the drum alone
- Mixed load where one heavy item has grouped to one side
- Washer not level on the floor
- Damaged suspension rods or shock absorbers
Resolving the UE Error
- Open the door and redistribute the laundry evenly around the drum.
- Add additional items if washing a single large item to help balance the load.
- Ensure the washer is level — adjust the leveling feet if needed.
- If UE occurs consistently with normal loads, the suspension components may be worn and require professional replacement.