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Terms of Use

Last Updated: January 1, 2025

By accessing and using kenmoreappliancesupport.com, you agree to these Terms of Use. Please read them carefully.

Independent Service Provider

Kenmore Appliance Support is an independent appliance repair service. We are not affiliated with, authorized by, sponsored by, or endorsed by Transformco, Sears Holdings Corporation, or any official Kenmore entity. The Kenmore® brand name is used solely for the purpose of identifying the type of appliances we repair.

Service Terms

  • Repair estimates are provided before work begins and require your approval.
  • Our 30-day warranty covers parts and labor for the specific repair performed.
  • The warranty does not cover new failures unrelated to the original repair, damage from misuse, or pre-existing conditions not identified during the original service visit.
  • Service fees apply for diagnostic visits, which are credited toward the repair cost if you proceed.

Website Use

Content on this website is for informational purposes only. Error code descriptions and repair guides are general guidance and do not replace professional diagnosis. Always consult a qualified technician before attempting repairs.

Limitation of Liability

Our liability is limited to the cost of the service provided. We are not responsible for consequential damages, including food loss from a malfunctioning refrigerator or freezer.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of the updated terms.

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