The Er dH error code on a Kenmore refrigerator indicates a defrost heater fault. The defrost heater melts frost buildup on the evaporator coils on a regular cycle. When this heater fails, frost accumulates on the coils until they become completely blocked with ice, eventually causing the refrigerator to stop cooling.
Causes
- Failed defrost heater element
- Blown defrost thermostat or thermal limiter
- Failed defrost control relay on the main board
- Wiring fault in the defrost circuit
Troubleshooting
- Manually defrost the freezer completely (unplug for 24–48 hours with doors open).
- After defrost and restart, monitor for Er dH recurrence.
- If the error returns within 8–24 hours, the defrost heater, thermostat, or control board requires professional diagnosis and repair.