Last Updated: January 1, 2025
These Mobile Terms of Use govern your use of mobile features of kenmoreappliancesupport.com, including SMS/text message communications.
SMS / Text Message Communications
By providing your mobile phone number and requesting service, you consent to receive transactional text messages from Kenmore Appliance Support related to your repair appointment, including:
- Appointment confirmations and reminders
- Technician arrival notifications
- Service completion notifications
- Follow-up satisfaction messages
Message Frequency
Message frequency varies based on your service activity. You may receive up to 5 messages per service request.
Opting Out
Reply STOP to any text message to unsubscribe from all text communications. Reply HELP for assistance. After opting out, you may still receive a single confirmation message.
Carrier Rates
Message and data rates may apply based on your mobile carrier plan.
Privacy
Your mobile number will not be shared with third parties for marketing purposes. See our Privacy Policy for full details.
Contact
For mobile communications assistance, contact us at info@kenmoreappliance.support or call 844-788-0138.